Payments Policy

Welcome to the payment policy page of House of Urban


At the House Of Urban we strive to make your shopping experience with us as convenient and hassle-free as possible. Therefore, we offer several payment options that you can choose from to complete your purchase.



Credit and Debit Cards:

We accept major credit and debit cards, including AMEX, Diners Club, Discover, Maestro, Mastercard, and Visa. To make a payment using your credit or debit card, simply enter your card details on the checkout page.



Online Payment Platforms:

In addition to credit and debit cards, we also accept payments made through online payment platforms such as PayPal, Google Pay, and Shopify Shop Pay. Using online payment platforms ensures a secure transaction and adds an extra layer of security to your payment. Plus, there are no transaction fees when using these payment methods on our website.



Order Confirmation:

Once you have placed your order, you will receive an order confirmation email. This email will contain the details of your order, including the total amount charged to your payment method.




If you wish to request a refund, we will process it using the same payment method that you used to make the purchase. Refunds are typically processed within 3-5 business days. Please review our Refund Policy.



Privacy Policy:

At House of Urban, we take your privacy seriously. We only collect the information necessary to process your payment and fulfil your order. We will never sell or share your personal information with third parties. 


To learn more about how we collect, use, and protect your information, please review our GDPR & Privacy Policy Page.



Thank you for choosing House of Urban for your home equipment needs. If you have any questions or concerns about our payment policy, please feel free to contact us.